WHY DO WE INSIST ON A CONTRACT?
A contract is in place to determine what is the promise of performance, confirm the value of the service and protect and prepare both parties from/for unforeseen circumstances. This is a critical part of your event, you need to be sure of success. Our attention to detail spans from our initial meeting to beyond your function, it’s the least you can expect.
WILL YOU MEET WITH US BEFORE YOU DECIDE?
The first meeting is vital for both parties to ensure the chemistry is there to make the planning and the event itself an enjoyable experience. At Gigs we realize you will visit with many vendors during your planning, so we will come to you for a change. Once the decision has been made we will meet again to discuss the detail of your event.
HOW DO I BOOK MY EVENT?
Our web site contains all you need to make a booking. Apart from large Corporate functions where the size of the party varies dramatically and requires a custom quote, you can obtain a quote immediately online. If you like what you see you can book online, however almost all our clients meet with us first prior to booking. We require a 50% initial payment on booking. Call (905) 319-5660 to make an appointment or send us an email.
WHAT FORM OF PAYMENT DO YOU ACCEPT?
In most cases payment is made by cheque / money order, however we do accept VISA & MasterCard Credit Cards.
YOU PROVIDE LIVE ACTS AS WELL, BUT ARE YOUR DJ’S INTERACTIVE?
If that’s what you want, the answer is yes. Prior to the event this type of information is discussed with you to be sure that you are getting what YOU want. Our DJ’s can simply play the music, get interactive, or something in between. You decide. Having said that, our DJ’s have lots of experience in reading the direction of a party, we may alter the original plan slightly if it will keep the dance floor full.
DOES THE DJ CHOOSE THE MUSIC?
Prior to the event you will meet with your DJ to discuss all the music that you wish to hear (and some you don’t want to hear, no matter who requests them). Our DJ’s know what works and the songs that are “sure bets” to keep the dance floor full. We will work with you to play the types of music that you and your guests want to hear, and since our full library of songs goes to every event, we are able to fulfill most music requests, after all – that’s our business. You can use our online tools to create a DO NOT PLAY list, a MUST PLAY LIST and a GUEST REQUEST LIST. You will only be able to access this service after booking.
IS THE MUSIC SO LOUD YOU CANNOT HOLD A CONVERSATION?
Gigs Entertainment provides sound systems that focus the sound (and lighting) onto the dance floor. In small venues this is more of a challenge. If you are not dancing and are seated at your table you should still be able to chat. The music is loud enough to encourage you to dance when you hear your favourite tune, feel the urge to get on the dance floor and have the time of your life. In short, we try and find the happy medium for everybody.
DO YOU PROVIDE MUSIC DURING COCKTAILS AND DINNER?
Absolutely, an assortment of music of your choice will be played at a comfortable level from the time your guests arrive until you are ready to dance, its part of our service. You can also choose from our Live Entertainers for your cocktail/dinner music.
DO YOU CO-ORDINATE WITH THE VENUE DURING THE EVENT?
Yes, there are many behind the scenes arrangements to be managed to ensure your event runs on time and as you planned. Our music hosts ensure that the grand entrance or receiving line is well organized and that the cake is cut at the correct time. These are a few examples of the critical functions we perform to ensure your event is the best it can be.
DO YOU CHARGE EXTRA FOR SETUP AND TEAR DOWN?
In the case of our DJ services only the set up already included in the price. We will be ready long before your first guests arrive. In rare occasions, if the venue has no elevator or nearby parking, or is located in an outdoor setting with no refuge from the weather, we may assess the site for additional setup charges. If we are providing Live Entertainment and production this will be itemised in a custom quote.
DO YOU PROVIDE A MIC FOR SPEECHES?
Yes, a mic is provided for your use.
WILL YOU ACT AS MC?
If required we will gladly MC the event for you on a two tiered level. The first tier is a basic continuity announcer, our DJ’s are hired based on their ability to perform such duties, and trained to handle such a requirement. There is no charge for this.
The second tier is if you require us to handle some of the more high end duties that is required of a professional Master of Ceremonies handling the important personal or corporate agenda (including overseeing that everything stays on time and according to plan) also providing humour, doing background research (especially corporate) and other such MC roles, the choice is entirely up to you.
DO YOU PROVIDE BACKUP EQUIPMENT AND STAFF?
We are always prepared for unforeseen circumstances beyond our control; we carry back up equipment and have a second DJ on stand by to cater for this eventuality.
DO YOU CARRY LIABILITY INSURANCE?
Thankfully, we have never had to deal with a situation requiring the need for liability insurance, however that is the very reason why we make sure that we are FULLY INSURED to protect all parties involved.
IS YOUR MUSIC LICENSED TO PLAY IN PUBLIC?
We are ultimately part of the music business and we respect the rights of the music makers. Gigs Entertainment is fully licensed by the A.V.L.A. (Audio Video Licensing Association) to play the songs we carry in a public place. In addition, all event halls/schools/hotels are required to pay an annual fee to SOCAN to allow for the playing of music at each location. This small cost will have been built into your venue quote.